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Customer Service

Sample Shipping: The First Step to a Successful Particle Characterization Analysis

Although easy to overlook, shipping your samples to PTL is the most foundational step in obtaining any particle characterization analysis. For accurate results, your samples must arrive at PTL in good condition, so it is imperative to ship

Customer Service

Top Tips for the Best Service Lab Analysis

Particle Technology Labs receives an average of 350 samples per week. What can you do to ensure your samples are handled quickly and analyzed accurately? We’ve put together a few tips to help the process run smoothly. 1.

Customer Service

Blessed. Thankful. These Words are More Than Cliches for a PTL Team Member

Kelli Hubert, Particle Technology Labs’ Customer Service Manager, highly values her work and her colleagues I can genuinely say that I am blessed to work at Particle Technology Labs and thankful for my coworkers. Without a doubt, I

Customer Service

Meet Senior Client Service Expert Aubrey Montana

Seventeen years ago, Aubrey Montana entered the universe of analytical contract laboratories. A young professional with a liberal arts degree, she answered a newspaper want ad for a report writer at a scientific company. That scientific company? Particle

Customer Service

PTL Receives ACIL Customer Quality Service Award for the Eighth Consecutive Year with Special Recognition for Timeliness

The American Council for Independent Laboratories (ACIL) has announced Particle Technology Labs as one of only 9 recipients of the ACIL Customer Quality Service Award for 2020. This is PTL’s eighth consecutive year in qualifying for this award. This

Customer Service

Particle Technology Labs Earns Better Business Bureau Accreditation

Becoming an Accredited Business with the Better Business Bureau is an honor not accorded to all businesses; because not all businesses meet eligibility standards. Particle Technology Labs is pleased to announce today that it has met all BBB

Customer Service

PTL Announces Paperless Reporting

Particle Technology Labs is pleased to announce that starting in early April, all final reports will be delivered to our clients digitally using Sharefile®, a file sharing service that securely transfers encrypted documents through an easy to use online portal. How